Expression

Presents Itself To The Customer In Whatever Form

The Expression Layer is the layer we consider that presents itself to the customer in whatever form that might be, such as a portal, a phone application, a tablet front end, and that includes the building blocks to be able to deliver that expression layer as well. These building blocks are items such as the framework, the engines, the API bridging, the southbound API layers, the IDM and SSO capabilities, etc …. Etheria provides the expression layer a a whole solution to its customers allowing them to change their present mode of communication to the customer into a 21st century one.

Our Expression Layers allow for structural advertising like UAA, they allow for API management on service, and add items like service rollback for the customer. Also cross service permission when integrating service domain into and SDN platform with non-intrinsic service NFV services.

An example of a technical self-service portal would be one that allows users, after registration and authentication, to view and manage IP VPN connections within the confines of their role within the portal, securely within a fixed environment, such as their LAN or within their VPN. This allows the customer to control, manage, visualise and react to their own services like never before. And this would include items like event instigated in the portal would result in a commercial impact, i.e. it is chargeable item, an up-sell, with a request for a modification is raised. Ultimately this request for modification would result in a ticket being raised in the integrated BSS platform to be actioned by an account team.

Our expression layers are completely service relative whether you are managing the infrastructure or the single service or a service domain for thousands of customers each change prompts all other relative changes.

An example of SDN management

Through the control available on the expression layer would be allowing users to view different elements of the network including, but not necessarily limited to:

  • Site status

  • Local CPE status

  • vRouter status

  • DNS history

  • VPN status

  • Business anywhere connectivity

  • Throughput

  • Connected users

  • Cloud service availability